TERMS and conditions

Roost and Ride – Terms and Conditions

1. Overview
These Terms and Conditions apply to your use of the Roost and Ride website and the purchase of our products. By accessing or using our website, you agree to be bound by these terms.

2. Orders
All orders are subject to availability and confirmation. Once an order is placed, you’ll receive an email confirmation. We reserve the right to cancel or refuse any order for any reason, including errors in pricing or product availability.

3. Pricing
All prices are listed in New Zealand Dollars (NZD) and include GST unless otherwise stated. We reserve the right to update prices at any time without notice.

4. Shipping & Delivery
We aim to ship all orders within 2–4 business days. Shipping times may vary based on your location. Once your order has shipped, we’ll send tracking info where applicable. Roost and Ride is not responsible for any delays caused by postal or courier services.

5. Returns & Exchanges
If you're not happy with your purchase, you can return unworn items within 14 days of receiving them. Items must be in original condition with tags attached. Sale items are final and cannot be returned. Please see our [Returns Policy] for full details.

6. Product Care
To get the best out of your gear, please follow the care instructions on each garment. We’re not responsible for damage caused by incorrect washing or misuse.

7. Intellectual Property
All content on this site (logos, images, designs, and text) is the property of Roost and Ride and may not be used or reproduced without our permission.

8. Privacy
Your privacy matters. We’ll only use your personal information in accordance with our [Privacy Policy].

9. Liability
We do our best to ensure accurate info and quality products. However, to the extent permitted by NZ law, we disclaim all liability for any loss or damage resulting from your use of our website or products.

10. Changes to Terms
We may update these Terms at any time. It’s your responsibility to check back periodically for updates.

11. Contact
Have questions? Get in touch via our email roostandridenz@gmail.com